We are operating as normal and your orders will be delivered within the specified time stated at checkout.
COVID-19 & CHRISTMAS 2020
Christmas/New Year Update from Hugo & Sons
We want to start by saying thank you to all of you for your continued support of Hugo & Sons. 2020 has been an eye-opening and challenging year. We have loved and lost, but we will get through this together. We want to take this opportunity to thank the incredible heroes of the NHS. Your work and efforts are truly unmatched.
As a growing UK business, we have been overwhelmed with the high-demand we have received over the year. The entire Hugo team has been working tirelessly through the pandemic, and we are so grateful to them. Our remarkable staff finally deserve the break they have been waiting for to spend time with their loved ones.
We hope that through this tough year, your Hugo & Sons purchases have managed to put a smile on your face and bring happiness to your homes.
The final date of deliveries will be 23rd December from our third-party couriers. You will receive a text message if your delivery is scheduled before Christmas. There will be no deliveries between 24th December 2020 – 4th January 2021. The current lead time for all new orders is approximately 7-10 weeks.
Offices closed between 24/12/2020 – 04/01/2021
We will have no access to our e-mails during this time. We kindly request your patience and understanding.
If you are experiencing any issues with your order, please e-mail us with your order number and photos to allow us to respond to you efficiently on our return.
Our offices will officially re-open on 4th January 2021.
2021 with Hugo & Sons
The pandemic has forced us all to adapt to a new way of life. In the same way, Hugo & Sons have had to adjust, streamline, and modify its practices progressively. We have had the opportunity to create a more productive and efficient operation. We look forward to a positive 2021 with you all.
Happy Holidays from Hugo & Sons